Shipping & Returns

Shipping Policy

Processing Time: All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped, along with a tracking number.
Shipping Rates & Delivery Estimates:
- Standard Shipping: 5 to 10 business days.
- Express Shipping: 2 to 4 business days.
- Free Shipping: Available on orders over $50 (automatically applied at checkout).
Order Tracking: Once shipped, use the tracking code provided in your email to monitor your delivery status on the carrier's website.
Incorrect Address / Undeliverable Packages: Please double-check your shipping details at checkout. If a package is returned to us due to an incorrect address or failed delivery attempt, the buyer will be responsible for additional re-shipping fees.

Return & Exchange Window: We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return or exchange.
Item Conditions:
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging with all included accessories and proof of purchase.
How to Request a Return:
1. Contact our customer support team with your order number and reason for return (include photos/videos if the item is defective).
2. Once approved, we will provide you with a return shipping label and instructions on where to send your package.
Refunds: After we receive and inspect your returned item (usually within 5 business days), we will process your refund to your original payment method.
Return Shipping Costs:
- Defective or Damaged Items: Return shipping is completely free.
- Standard Returns/Exchanges (Change of Mind): Customers are responsible for the return shipping costs.